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Table of Contents

There are a few different paths to import product data into Catsy. This entry will cover proper practice when bringing in new products, linking Parent Products to Variants, and updating products.

Section 1: Importing New Products

*When importing New Products that have Parents, we recommend importing the Parent Products first to avoid any errors when importing Variant Products.*

(1a) From the Catsy dashboard select Tools Products > Imports.

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(1b) Now click the “Proceed to download template” link below the “Import Products” option.

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(1c) Next click “Default Product Import” and then click “Continue.”

(We HIGHLY recommend selecting “Default Product Import.” Selecting “Default Product Import” will provide you with a spreadsheet for listing your product data that is pre-populated with the correct Attribute Names, Attribute Groups and Picklist values. This eliminates many common user errors, such as misspelled Attribute Names and invalid Picklist values, and ensures that the new products get the correct Attribute Groups. “Minimal Product Import” does not include Attribute Groups, Picklist values or localized Attributes if you operate in multiple languages. Only select “Minimal Product Import” if you are confident in your ability to manually provide valid Picklist values and know how to manually assign the correct Attribute Groups to the products.)

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(1d) Now search for Attributes by name, or select the Attribute Groups needed for the new products you are importing and then click “Download Template.”

(If you are unsure which Attribute Groups or Attribute Names you need for the new products you are importing, simply check the box for “All Attributes” and then click “Download Template.”)

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(1e) Your template will download to your computer. When opened, it will look something like this. Simply add your new product data to the template and be sure to save your work.

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(1i) Any errors in import, such as duplicate values, will be presented on this final confirmation page. This page will also show items that may be skipped due to errors, as well as breakdown products being created vs. product being updated. Clicking continue on this page will commit the import, and Catsy will begin making the applicable updates.

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Section 2: Linking Parents and Variants

This section assumes that you’ve already successfully imported your Parent Products. If you haven’t imported Parent Products data yet, please do so before proceeding to this section*

(2a) Generate a template as in sections (1a) - (1d), making sure that the attribute you assigned as the Parent SKU is included in the list.

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(2c) Import the template as outlined in steps (1f) - (1i). When viewing the products section, Variants will be nested within their respective Parent Products.

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Section 3: Updating Product Information

(3a) First, export the product data that you want to update. Instructions on the how to export product data can be found here: Exporting Items . When opened, your exported product data will look something like this:

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